A THOROUGH AND CUSTOM ANALYSIS
Pre-meeting
Before any meetings with clients, it is mandatory that our experts take the time to guide you in the choice of your needs. Since projects and buildings each have their own specific characteristics, choosing the type of product and the power required is a major step toward getting complete information and succeeding in the new ongoing project.
CONTACT OUR EXPERTSSkill improvement
If some new projects require it, our experts will train your employees, deepen their knowledge of Trilex’s products and explain how to install all of them. Your team will then be able to advise your clients wisely and answer the most specific questions.
CONTACT OUR EXPERTSQuote
Provide an accurate quote thanks to Trilex who will assist you in picking the perfect device and signing contracts. Our experts will also carefully choose the equipment, applications and the type of installation. The time taken to assess each recommendation and its details rigorously will then guarantee our suppliers and their clients a better service.
CONTACT OUR EXPERTSSupport and follow-up
You can be sure of one thing… our technicians and our experts in building services will be at your side to make sure that everything goes well during the installation or the diagnosis. Overall, this follow-up will provide your clients with a complete service, an absolute trust, a support and technical answers.
CONTACT OUR EXPERTSOUR PROACTIVE APPROACH GIVES YOU DIRECT RESULTS
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A THOROUGH ASSESSMENT TAILORED TO YOUR CRITERIA
Before picking anything, you need to share your specific needs with us. We will then recommend perfectly tailored state-of-the-art products based on parameters and predetermined application particularities.
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STATE-OF-THE-ART EQUIPMENT SELECTION
To provide complete heating systems, add a product that will optimize the on-site system and find products tailored to predetermined parameters–the heating temperature, the flow and BTU–we conduct exhaustive research.
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YOUR PROJECT ENRICHED BY OUR TEAM’S EXPERTISE
The best advice comes from the best experts. Thanks to our hydronic heating experts and their advanced technical knowledge, you will benefit from recommendations tailored to your specific heating needs.
KEY RECOMMENDATIONS FOR YOUR NEEDS
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NO PROBLEM WITHOUT SOLUTIONS
Solving problems is our team’s strength. We provide an outstanding support to contractors and suppliers when a problem arises, focusing on the assessment of your situation and optimal solutions. As every client is different, so is every project. To find out what the problem really is and suggest a solution quickly and efficiently, we take the time to call you or plan an on-site meeting.
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PROACTIVE TECHNICIANS AT YOUR SERVICE
As our devoted and talented technicians know their product’s technical details, they can provide a tailored and specialized service and an efficient customer service. No matter the problem you are facing–a clogged filter, a defective pump, a system air leakage–our proactive technicians will go to suppliers’ offices to assess the defective equipment, find the problem and fix it quickly.
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VALUABLE TRAININGS FOR CONTRACTORS
When our experienced technicians fix a problem of one of our products in your offices, we skill people in the use and installation of the product in question on site. We also take the opportunity to explain the benefits of good use and the consequences if not. As a contractor or a supplier, this added value allows you to operate state-of-the-art equipment yourself.
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